Terms and Condition

We offer custom bridal couture, made-to-order garments and ready-to-wear collections.

Custom couture orders are accepted through prior appointments. Each garment is individually developed, and slight variations in colour, fabric texture, embroidery and handcrafted details may occur.

Product images are intended as visual representations, and actual products may have minor variations.

All custom orders are confirmed upon receipt of the agreed booking amount or advance payment.

Payment terms, including the advance amount and remaining balance, will be communicated to the client during the order confirmation process.

Any additional design changes, alterations or requests beyond the agreed specifications may incur additional charges.

Custom bridal and made-to-order garments are individually created for each client. Once production has commenced, cancellations, returns and exchanges are generally not accepted, subject to applicable consumer protection laws.

Ready-to-wear purchases are subject to our Return & Exchange Policy.

For concerns regarding defective, damaged or incorrect products, please contact our team with your order details.

Custom bridal orders should ideally be placed 3–6 months before the wedding date, depending on the design and craftsmanship involved.

Ready-to-wear orders generally require 6–7 working days for dispatch.

Delivery timelines may vary depending on the destination, courier service and other circumstances beyond our control. Urgent orders may be discussed directly with our team.

Please refer to our Shipping & Delivery Policy for complete details.

All designs, sketches, garment concepts, photographs, videos, illustrations, embroidery details, website content and brand materials are the intellectual property of WithNanai & Akimugha Yeptho or are used with permission.

Unauthorised copying, reproduction, distribution or commercial use of our creative work is strictly prohibited without prior written consent.

Any personal information shared with us, including contact details, measurements, photographs and payment information, will be handled in accordance with our Privacy Policy and applicable laws.

We make every effort to ensure the quality and accuracy of our products and website information. However, we cannot guarantee uninterrupted website access or the absence of technical errors.

We shall not be liable for delays caused by circumstances beyond our reasonable control, subject to applicable law.

WithNanai & Akimugha Yeptho reserves the right to update or modify these Terms & Conditions whenever necessary. Any revisions will be published on this page.

Continued use of our website and services will be subject to the updated terms, as permitted by law.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of our website, products or services shall be addressed in accordance with applicable Indian laws.

For any questions, concerns or requests relating to these Terms & Conditions, please contact our team.