Privacy Policy

When you interact with our brand, we may collect the following information:

• Personal Information: Your name, email address, phone number and contact details.
• Bridal & Custom Order Information: Body measurements, fitting requirements, design preferences, wedding dates and other details necessary to create your custom garment.
• Order Information: Details of your purchases, billing information, shipping address and order history.
• Payment Information: Payment confirmations and transaction details required to process your orders. We do not intend to store your complete card or banking credentials.
• Communication: Information shared with us through Instagram, WhatsApp, email, our website or during personal consultations.

The information collected is used solely to provide you with a seamless and personalised experience. This includes:

• Processing and managing your orders and appointments.
• Communicating with you regarding your enquiries, designs, fittings and deliveries.
• Creating custom garments according to your measurements and requirements.
• Providing updates regarding order progress, payments and shipping.
• Improving our services, customer experience and website functionality.
• Sharing relevant brand updates and collection announcements, where you have agreed to receive them.

We understand that bridal garments are deeply personal and often hold significant sentimental value.

Any personal information, measurements, design discussions, photographs or other details shared with us during the customisation process will be treated with confidentiality.

We will not publish or use your personal photographs, bridal designs, fittings or client-related information for promotional, editorial or social media purposes without your permission.

We respect your privacy and do not sell, rent or trade your personal information to third parties.

Your information may be shared only when necessary with trusted service providers involved in fulfilling your order, including:

• Payment processing services.
• Shipping and courier partners.
• Website hosting and technical service providers.
• Other service providers required to facilitate our business operations.

These parties are expected to handle your information responsibly and use it only for the services they provide.

All payments made through our website or other authorised payment methods are subject to the security procedures of the respective payment service providers.

We do not intend to collect or retain complete debit card, credit card or banking passwords. Clients are advised not to share confidential banking credentials, OTPs or passwords with anyone claiming to represent our brand.

Our website may use cookies and similar technologies to improve browsing experience, understand website traffic and enhance website performance.

These technologies may collect general information about your browsing activity and website preferences.

You may manage or disable cookies through your browser settings. However, certain website features may not function as intended.

We take reasonable measures to protect your personal information against unauthorised access, disclosure, alteration or misuse.

Your information is retained only for as long as necessary to fulfil the purposes for which it was collected, including order fulfilment, customer service, business records and applicable legal requirements.

Access to client information is limited to authorised individuals who require it to carry out their responsibilities.

• Request access to the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request the deletion of your personal information, subject to applicable legal and business record-retention requirements.
• Withdraw your consent for certain uses of your information.
• Opt out of promotional communications at any time.
• Contact us with questions or concerns regarding your personal information.

To exercise these rights, you may reach out to us using the contact information provided below.

Our website or communications may contain links to third-party websites or services. These platforms operate independently and have their own privacy policies.

We are not responsible for the privacy practices, content or security of external websites. We encourage you to review their respective policies before sharing personal information.

WithNanai & Akimugha Yeptho reserves the right to update or revise this Privacy Policy whenever necessary to reflect changes in our business practices, services or applicable regulations.

Any updates will be published on this page along with the revised date. We encourage our clients to review this page periodically.

For any questions, concerns or requests relating to your personal information or this Privacy Policy, please contact our team.

We appreciate your trust in our brand and remain committed to treating your information with the same care and consideration that goes into every piece we create.